REFUND AND RETURN POLICY

Refunds on stocked items will only be considered if the item is lost, damaged, or not as described. Customers must contact us within 48hrs of notification/receiving the item if this is the case so we can resolve any issues.

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Custom orders are unique to each customer and follow the terms in the custom order section. Refunds will only be considered if the item is lost or damaged.

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Under extreme circumstances, we can request claims up to 28 days after delivery, after this point, we are unable to offer refunds under any circumstance.

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Due to the nature of our products we will only accept returns on stocked items if damaged or not as described.

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Return of goods must only be with prior contact and agreement, the customer is liable for the cost of return.

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We do not accept any returns on custom items as these are bespoke.